• Nicole Herendeen

Benchmark Resiliency Spotlights – NRG Energy

Serving the Communities Where We Live and Work – NRG Energy

From the start of the COVID-19 pandemic, NRG Energy, Inc. (NYSE: NRG) has provided aid to those on the front lines of the pandemic response and relief to people adversely impacted.

In April, NRG committed to donate $2 million in charitable contributions in order to support first responders as well as funds that aid local communities and teachers. NRG’s COVID-19 relief initiatives provided aid to community-based charitable organizations, including cash funding and in-kind contributions to first responders for personal protective equipment, protective apparel, and air-purifying respirators.

To further address the impacts of COVID-19, NRG’s pledge included support for DonorChoose.org to assist public school teachers, spotlighting the necessity of education and the critical role teachers play in communities. The company's partnership with DonorsChoose enables NRG employees to give to specific projects in their local communities or contribute to the Keep Kids Learning program, which helps teachers in low-income communities send key resources to students impacted by coronavirus-related school closures. NRG’s charitable giving arm, PositiveNRG, also has been working directly with non-profits and funds to identify causes in the greatest areas of need.

In addition to providing aid to America’s frontline healthcare workers and teachers, NRG has remained strong in their commitment to safely provide reliable electricity to their customers. During the COVID-19 pandemic, Reliant – an NRG company – has provided direct assistance and support to customers in homes and businesses across Texas who have been facing hardships resulting from the pandemic. Beginning in March, Reliant has provided payment extensions and waived late fees, assisted customers with deferred payment plans, and offered bill payment assistance through Reliant’s CARE program. Reliant also has paused payment-related disconnects for residential and small commercial customers – ensuring customers impacted by COVID-19 have the power they need during this crisis.

As the global health crisis continues, NRG’s relief efforts continue to provide support at the local level to the communities and customers in which they serve. Whether it is providing urgently needed safety equipment to frontline workers, aid to local teachers, or payment plans and additional relief to customers, NRG continues to contribute to organizations that are making an impact in the community as well as support those who are providing crucial services to our communities, businesses, and families.

About NRG Energy

At NRG, we’re bringing the power of energy to people and organizations, putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to more than 3.7 million residential, small business, and commercial and industrial customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, and by working towards a sustainable energy future. More information is available at www.nrg.com. Connect with NRG on Facebook, LinkedIn and follow us on Twitter @nrgenergy, @nrginsight.

About positiveNRG

PositiveNRG is NRG Energy’s charitable giving arm, focused on creating a positive impact for employees, customers and communities. The program is reflective of our company’s values by empowering healthy choices, enabling community resilience and supporting environmental health. PositiveNRG establishes long-term relationships with non-profits and organizations that help our communities to flourish, co-creating a better future for everyone.

About Reliant: an NRG company

Reliant powers, protects and simplifies life by bringing electricity, security and related services to homes and businesses across Texas. Serving customers and the community is at the core of what we do, and the company is recognized nationally for outstanding customer experience. Reliant is part of NRG, a Fortune 500 company that creates value by generating electricity and providing energy solutions to more than 3.5 million residential and commercial customers across the U.S. and Canada. NRG’s competitive residential electricity business, which includes Reliant, is one of the largest in the country. For more information about Reliant, visit reliant.com and connect with Reliant on Facebook at facebook.com/reliantenergy and Twitter or Instagram @reliantenergy. PUCT Certificate #10007.


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